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Earn SFE$ by uploading an image of your shopping receipt on the shopFarEast mobile app.
Things to note:
- Receipt must meet the minimum spend of $10 to qualify.
- Receipt must be from stores at participating Far East Malls..
- Receipt must be submitted within 24 hours from the date of receipt transaction.
- A Member may submit and earn SFE$ on a maximum of two receipts from each store for same-day purchases made each day.
- SFE$ shall not be awarded for receipts submitted above the allowable daily quota. In the event the Member submits more than two same-day receipts, the two same-day receipts may not be approved in the same order that the receipts were submitted.
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You can earn SFE$ with a minimum nett spending of $10 in a single receipt.
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To be eligible to earn SFE$, you must be a registered member at the point of purchase and submit your receipt no later than 24 hours following your purchase.
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No, minimum nett spending of $10 must be made in a single receipt to qualify for earning SFE$.
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Your SFE$ will be credited within 2 working days from the day of submission. We advise you to retain your original receipts until your receipt is approved if further verifications are needed.
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You will need to submit your receipts within 24 hours of purchase. E.g. If the purchase is made on 1 June 2021, receipts must be submitted no later than 2 June 2021, 11:59pm.
Receipts submitted after this period will be declined.
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Shoppers can submit their receipts via the shopFarEast Mobile App:
- Launch the shopFarEast App.
- Tap on the SCAN icon at the bottom bar of the home screen.
- Tap on Earn SFE$ by Scanning Receipt.
- Read the instructions carefully and choose the following:
- Tap on the Camera button to snap a picture of your receipt
- Crop your image to make sure that all the details are clearly shown, and the receipt is in focus.
- Tap on the tick button on the top right-hand corner.
- Enter receipt amount and tap submit.
or
- Tap on the Gallery Button to upload an image of your receipt from your phone gallery.
- Tap on the Camera button to snap a picture of your receipt.
- Crop your image to make sure that all the details are clearly shown, and the receipt is in focus.
- Tap on the tick button on the top right-hand corner.
- Enter receipt amount and tap submit.
Receipts will be approved within 2 working days of submission.
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You may submit and earn SFE$ that meet the following requirements:
- Receipt must be from stores at participating Far East Malls,
- Receipts are submitted within 24 hours of purchases, and
- Receipt must meet the minimum spend of $10 to qualify.
- Submitting a maximum of two receipts from each store for same-day purchases made each day.
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Submitting more than one receipt image at a time will result in conflicting information being registered by the system, resulting in the receipts submitted being declined.
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You will receive 1 shopFarEast dollar (SFE$) for every S$1 spent (rounded down to the nearest dollar). For supermarket purchases, every $3 spent earns 1 shopFarEast dollar (SFE$).
There is a maximum cap of 2,000 points that you can earn in a single day.
shopFarEast dollars (SFE$) are accorded based on the nett purchase amount.
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You can earn a maximum of 2,000 shopFarEast dollars (SFE$) a day. This is exclusive of bonus points earned from birthday benefits and campaign-related bonus SFE$.
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The earning of SFE$ is applicable to all participating stores at Far East Malls with a (min. nett spending of $10) except the following:
- Money currency exchange at a money changer, bank, automatic teller machine or financial service institution;
- Purchase of retailers’ vouchers or e-vouchers, and/or Far East Malls e-vouchers. SFE$ will be earned upon utilisation of Far East Malls e-Vouchers;
- Purchase of retailers’ stored value cards/tenant vouchers/tenant gift certificates. SFE$ will be earned upon utilisation of these stored value cards/tenant vouchers/tenant gift certificates unless otherwise stated;
- Deposit payment. SFE$ will be earned upon utilisation of deposit value;
- Cashcard top-up receipts;
- AXS/SAM/POPStation payments and bill payments;
- Online purchases or any online spend;
- Any purchases or spend made at pushcart, atrium events or pop-up stores (by non-Mall retailers);
- Goods and/or services from a non-profit organisation or financial institution (including but not limited to banks and government institutions); and payment(s) made at offices, duplicated receipts, NETS/debit/credit card transaction/charge slips.
- Third-party loyalty programs
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Receipts should contain the following information:
- Mall name
- Shop name and unit number
- Serially printed tax invoice/ receipt number
- Transaction date
- Nett amount paid (minimum of $10.00)
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Yes, you may submit hand-written receipts that have been endorsed with the following information:
- Mall name
- Shop name and unit number
- Serially printed tax invoice/ receipt number
- Transaction date
- Nett amount paid (minimum of $10.00)
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Receipts can be folded to shorten it without blocking the shop name, mall name, unit number, purchase description, total purchase amount, payment method, receipt number and the date of purchase. Note that some receipt formats have this key information printed at the bottom.
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If you submit a receipt for transactions made by persons other than yourself, you must produce evidence to our satisfaction that such receipts were obtained by you through legitimate means.
If a Member fails to produce evidence to our satisfaction that such receipts were obtained through legitimate means, or such receipts are found to be falsified or tempered with, we reserve the right to cancel and/or delete and/or otherwise deduct SFE$ that have already been credited into your account or terminate your membership at our absolute discretion.
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shopFarEast dollars (SFE$) can be awarded for receipts submitted within 24 hours of purchase. To be eligible to earn SFE$, you must be a registered member at the point of purchase.
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The system will decline submission of the duplicate receipts.
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No, SFE$ are non-transferable and non-exchangeable for cash.
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You can view your SFE$ balance via the shopFarEast Mobile Application by tapping on the Wallet tab.
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Please submit your enquiries through the contact us feature in the shopFarEast app with information about your rejected receipts.
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All shopFarEast dollars (SFE$) earned in a calendar year will expire on 31 December of that year. However, shoppers are given till 30 June of the following year (Grace period) to redeem their points.
