Exciting news! Now, you can effortlessly gift e-Vouchers to your loved ones through the shopFarEast App.
Here's a quick guide to make it simple for you:
Download the shopFarEast App from Apple App Store or Google Play Store and gift joy seamlessly with shopFarEast! 🎁
e-Voucher gifting is applicable to Far East Malls e-Voucher(s) that are purchased with cash only.
Frequently Asked Questions
1. Question: How long are the vouchers valid for?
Answer: All purchased e-Vouchers ($5, $10, and $50 e-Vouchers) are valid for 1 year from the purchase date, regardless of the gifting date.
2. Question: How long is the e-Voucher gift valid?
Answer: Once gifted, the redemption pin will be valid for 2 weeks. If unredeemed, the e-Vouchers will be returned to your wallet automatically. Remember, purchased e-Vouchers expire 1 year from the purchase date, regardless of the gifting date.
3. Question: Can I cancel an e-Voucher gift?
Answer: Yes, if unredeemed, you can cancel the gift anytime under the 'Activities' tab. Redeemed gifts are non-refundable.
4. Question: Can e-Vouchers redeemed with shopFarEast points (SFE$) be gifted?
Answer: No, only purchased e-Vouchers are eligible for gifting.
5. Question: Can non-members receive the gift?
Answer: Absolutely! Guide them to download the shopFarEast App; membership is free.
6. Question: Sent the gift to the wrong mobile number?
Answer: Simply cancel your gift under 'Activities.' Also, for security, the recipient's mobile number must match their shopFarEast account for redemption. This ensures only the intended recipient can redeem the e-Voucher gift.
